Well. Your health – digitally

3.5
192 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Well app puts your health in your own hands: day or night, no matter where you are. It is your reliable companion throughout the course of medical treatment, providing you with self-determined and secure digital access to health care services and your personal records. In making all this available to you, the Well app has for the first time brought together doctors, pharmacists and health insurers on a single platform.

How can the app help you?
You can use it to...
- check symptoms and obtain advice
- chat with a physician
- schedule tele-medical appointments
- obtain and fill e-prescriptions
- download and save medical documents directly to the app
- search for doctors in a specific location
- learn about doctor-approved home remedies
- receive reliable drug recommendations
- take advantage of preventive treatment recommendations
- obtain medically approved information on illnesses
- make use of secure document storage
- schedule influenza vaccine appointments
- ... and more!

Well is a joint project involving Swiss partners from a variety of health care providers: CSS, Medi24, Visana, DocMorris, Galenica and Swiss Medical Network. Your personal information is securely stored on Swiss servers, and only you can decide when and with whom it will be shared. No data will be shared with insurance companies without the consent of the users.

You can learn more about Well at www.well.ch
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
192 reviews
Eóin McCarthy
December 24, 2023
I have limited experience of the app. However, is it possible to add more than one patient to the app. Exemple, the app is installed on a parents phone for two children both insured with the same insurance company?
Well Gesundheit AG
January 18, 2024
Hi Eóin, thank you for your feedback.You cannot add another person to your own Well account. However, it is possible to use almost all functions for another person. You can also create "labels" in your dossier, this makes it clear which document relates to which person. Best regards, your Well team.
Y B
October 22, 2022
The identity verification fails both on Android (cannot take a sharp picture of ID) and on iPadOS. I wanted to apply for a doctor's appointment, but wasn't sure how to do it. For now, the usability and the usefulness of this app remains unclear.
3 people found this review helpful
Well Gesundheit AG
October 27, 2022
Hello Y B, thank you for your feedback. Can I ask you to contact us at support@well.ch so that we can help you to solve the problem? Kind regards, Your Well Team
Daniel
February 8, 2024
Login process on Android does not work with Firefox...
Well Gesundheit AG
February 15, 2024
Hello Daniel, thank you very much for your feedback! We have tested the login process with Firefox and basically it should work. If it doesn't work for you, please contact us at support@well.ch. Best regards, your Well Team

What's new

In the current app version, you can expect:
- CSS only: customers with Multimed and Telmed model can report their emergency treatments after certain Symptom Checker results.
Plus, we fixed various bugs and made performance improvements.